Returns & Exchanges
At Katamu Co, we stand by the quality of our athletic gear and offer a 30-day window for returns or exchanges on all unworn items with original tags. Whether you need a different size or a different style, we are committed to ensuring you have the right equipment for your peak performance.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the sports gear you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the equipment is securely padded to prevent damage during shipping.
Drop Off and Track
Hand over your package at any authorized carrier location and keep your receipt; your refund or exchange will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing